Last updated: 26 April, 2023
Last updated: 26 April, 2023
“Personal Data” means any information that relates to an identified or identifiable individual, and can include information that you provide to us and that we collect about you, such as when you engage with our services (e.g. IP address).
We may collect, store and use the following kinds of information and Personal Data:
General data: Information and Personal Data about your related to your visits and use of our website and platform. This includes data related to your computer, such as IP address, geographical location, browser type, length of visit, and number of page views etc.
Any information that you choose to share through our website, including:
Identity/Verification Information: Information that you provide to us when you register with us on the website or platform, and when you subscribe to our website services and email notifications. The Personal Data we collect includes your first and last name, email address, and phone number. This information is necessary for us to provide the services you requested and to communicate with you regarding our products and services.
Transactions data: Information on transactions that take place between you and us on this website, including details related to any purchases of goods or services that you make. Among with general data, we may collect such information as contact information (first and last name, title, telephone number, email, address, postcode etc.); information relating to your enquiries made to clinics or relating to your reviews left about clinics. We may also collect data regarding phone call and call recording, email communication data or data from messengers such as WhatsApp, Telegram etc. if the communication was made by using our services or platform.
We collect your Personal Data directly from you when you:
We may also receive your data from clinics and doctors who placed this information on our platform.
We use Personal Data for many purposes in connection with our functions and activities, including the following purposes:
In addition, we may provide statistical information about our users to other companies, without revealing any Personal Data. We also have systems in place to allow us to view which inquiries made through our system receive responses. However, we restrict who can view the content of these responses.
We also collect feedback about our own services from independent third-party companies.
We may provide your Personal Data to the third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. You may opt-out of receiving marketing communications at any time by contacting us. We will not contact you for marketing purposes if you have opted out.
Where allowed by applicable law, we may use and share your Personal Data or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you.
We will not keep your Personal Data for longer than we need to. In most cases, this means that we will only retain your Personal Data for the duration of your relationship with us unless we are required to retain your Personal Data to comply with applicable laws, for example record-keeping obligations.
To ensure the safety and security of your Personal Data, we take appropriate measures to prevent unauthorized access, alteration, or misuse. Our website employs HTTPS for the secure transmission of data from your browser to our servers. All Personal Data that we collect from you or that you provide to us is stored on our secure servers. Access to sensitive data is limited, and such data is encrypted to prevent unauthorized access. In cases where personally identifying information is used for testing or training purposes, it is anonymized.
You also have a lot of additional rights provided by the applicable laws, such as the right to have your Personal Data erased or to object to processing of your Personal Data under certain circumstances. For example, you may request to erase your Personal Data collected by us if it was unlawfully processed, provided that applicable law does not provide otherwise.
It is important to note that if you believe that the processing of your Personal Data infringes an applicable law, you also have the right to lodge a complaint with the supervisory authority of your habitual residence, place of work, or place of alleged infringement
If you would like to exercise any of your rights in relation to your Personal Data that is processed by this website or platform, you can contact the company. Please note that the company has one month to respond to your request.
We and our third-party partners may collect Personal Data using cookies, which are small files of letters and numbers that we store on your browser or the hard drive of your computer.
You have the option to refuse the acceptance of cookies, although this may negatively impact the usability of many websites, including our website.
For more information about cookies and other tracking technologies we use, please see our Cookies Policy.
DISCLAIMER: we are not responsible for the privacy policies of third-party websites or the actions of such site operators, including the collection or use of your Personal Data. We encourage you to read the privacy policies of these third-party websites before disclosing your personal information. This privacy statement applies solely to information collected by this website.